Total Quality Management/Continuous Quality Improvement in Business and Health Care
نویسندگان
چکیده
منابع مشابه
The business case for health-care quality improvement.
The business case for health-care quality improvement is presented. We contend that investment in process improvement is aligned with patients' interests, the organization's reputation, and the engagement of their workforce. Four groups benefit directly from quality improvement: patients, providers, insurers, and employers. There is ample opportunity, even in today's predominantly pay-for-volum...
متن کاملAssessing Quality Improvement in Health Care: Theory
OBJECTIVES: To review the role of theory as a means to enhance the practice of quality improvement (QI) research and to propose a novel conceptual model focused on the operations of health care. METHODS: Conceptual model, informed by literature review. RESULTS: To optimize learning across QI studies requires the integration of small-scale theories (middle-range theories, theories of change) wit...
متن کاملPrimary Health Care Quality Improvement Patterns: A Systematic Review Study
Background and Aim: Along with the expansion of health systems, the importance of primary health care as the basis of an efficient health system is more evident and the quality of the provided services at this level becomes more important. In this way, the present study attempts to collect patterns used to improve the quality of primary health care. Materials and Methods: The present study is ...
متن کاملTotal quality management in health care.
Total quality management (TQM), continuous quality improvement (CQI) and quality control are terms that are becoming very familiar to workers in the health care environment. The purpose of this article is to discuss these terms and the concepts they describe. The origins of TQM and the keen interest in its application to the health care environment today are addressed. In other environments, TQ...
متن کاملQUALITY IN HEALTH CARE Editorials Quality improvement in primary health care: a European perspective
Primary health care in diVerent countries is facing a common and important set of challenges. Three papers reporting quality improvement initiatives in primary health care are included in this issue of the Journal, and they highlight progress that has been made in recent years. One explanation for the creation of quality improvement systems in primary health care in most European countries lies...
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ژورنال
عنوان ژورنال: AAOHN Journal
سال: 1992
ISSN: 0891-0162
DOI: 10.1177/216507999204000701